The next miracle (v11.1): Owen Youngman

Knight Professor of Digital Media Strategy, Medill / Northwestern

Owen YoungmanOwen YoungmanOwen Youngman

Who will pay?, revised and expanded

What's a year of the newspaper worth to you?

This morning, Crain’s Chicago Business quoted me in a story about a possible new books section or supplement under discussion at the Chicago Tribune. Lynne Marek’s reporting indicated that the Tribune hopes to charge separately for it, and she called yesterday to see what I thought.

To expand on the quote she used, I have been saying for a while that the news industry needs to find out what readers want to pay for and do more of it, not just make some changes and hope advertisers will line up in support. Whether a new books section were launched as an add-on to the paper, or as a separate product carrying the Tribune brand, why wouldn’t you seek the answer to that eternal question, “Who will pay?”

In the days when the operative, profitable strategy was to aggregate as much disparate content as possible in order to aggregate as much audience as possible for a range of advertisers, adding a new section “for free” was a viable idea. I did it plenty of times myself. But as advertising dollars flow to disaggregated and targeted niches, news organizations clearly need consumers to pay more . . . and it would be folly merely to charge more for what they’re already doing, or what’s left of it.

Not that charging more is wrong, particularly if you are targeting those who are passionate about the print reading experience. There is a particular conversation I have at every public event, dinner party, charity gala, or board meeting that I attend, and it goes something like this:

Interlocutor: “The Internet is fine, but I need my printed newspaper. I just can’t live without it.”

Professor O: “I understand. I still subscribe to three or four printed newspapers myself.”

Interlocutor: “Do you think they will all go away?”

Professor O: “It probably depends on what you are willing to pay.”

The New York Times has not been shy about finding out what consumers will pay, of course; my annual payment for seven-day service (after credits for vacation stops) went from $550 at the end of 2006 to $700 at the end of 2010 (my quoted rate is $769.60). But as you can see from the graphic at the top of this post, I have way more data — 20 years’ worth, in fact — on my Tribune subscription. And for 17 of those 20 years, home-delivery pricing tracked inflation so closely that the chart isn’t worth showing. (If I may anticipate a potential question, I did not take an employee discount at any time during this period.)

What actually is a little more interesting is the next chart, which compares my annual payments to the “discount” a subscriber received off the newsstand price. This is not a notional number; until moving to the suburbs, I was a newsstand buyer, since my first editor at the Tribune insisted that we buy and read the street-sales edition, not the home-delivered one that had closed hours before the record of the day’s events was complete. The timing of my annual payment, which over time has shifted depending on the Tribune’s internal strategy for changing anniversary dates if there are vacation stops, to some degree accounts for the volatility. But still:

Subscription vs. newsstand pricing

Charge for convenience, or lock in a reliable revenue stream?

When advertising was good (pretty much throughout the 1990′s), there was little reason to worry about the size of the subscriber “discount,” even when the price of the daily and Sunday papers increased significantly. And throughout the early years of the 2000′s, circulators who still remembered the pain of increasing the street-sales price from 35 cents to 50 cents in September, 1982, found equilibrium at or below a 10% differential and stuck with it, trying to retain as many copies as they could, particularly on behalf of preprint advertisers who were paying by the piece. But ultimately the economics had to dictate that, after 15 years, the cover-price status could not be quo, calling the question on how big an increase subscribers might stand for.

The big difference this time around is that with a 20% increase in 2009, and the 35% increase that hit last month, we are seeing an aggressive bet that passion will be more important than pocketbook to a newspaper’s most important audience (seemingly outlandish, preprint-revenue-focused Groupon offers aside). The introduction of the purported pay-as-you-go books section thus would be a variation on that theme.

And one last thing: with this last round of increases, my annual $390 Tribune bill has been uncoupled from the Consumer Price Index. My $162.68 annual subscription payment in 1992 would translate today to $262.36. Formulas like that are likely to be what keeps at least some newspapers, in my interlocutors’ phrase, from “going away.”

The jobs that were done by my Jobs tweets (and others’)

By Jonothon Mak

After spending all of Wednesday night absorbing the news of Steve Jobs’ death and assessing the reaction to in outlets ranging from the NYT and WSJ and Economist to Mashable, Macworld and wherever the Twitterstream led me, I began trying to figure out whether any of my own reactions and recollections were adding up to something. Given that I seem to have become thoroughly Twitterpated and Facebooked, in that my instincts to share good stuff with my followers and friends have taken precedence over being reflective and context-creating, I wondered whether a way into the story at this point might be through Storify, the tool that makes aggregating tweets an status updates into an art form. Herewith the outcome.

As an inveterate consumer of the art form that is a well-crafted obituary, needless to say I started with the NYT obit by John Markoff, one of the earliest chroniclers of Silicon Valley and the tech scene in general. (I remember, in the mid-’90s, being struck by an article that made the case that Markoff might someday make more money selling his articles for a penny each to every reader than he did on the payroll of the Times. Of course, the piece did not take into account the fact that his platform in the Times was the reason people might want to pay him a penny, or more.) It did not disappoint. I didn’t tweet it myself, but plenty of people did.

NYT Jobs obit. He dated Joan Baez and said taking LSD was one of “most important things he had done in his life.” http://t.co/hkQP5AkB
PeteThamelNYT
October 5, 2011
From there, it was only a click to a dandy interactive graphic of Jobs’ career that demonstrated, once again, what online information graphics can do so much more efficiently than their print equivalents.
Interactive Graphic: Steve Jobs: His Life, His Companies, His Products: http://nyti.ms/mWN8c0
YoungOwen
October 5, 2011
As is often the case, the Economist’s brief obituary was nonetheless packed with reflection as well as data. Do I look forward to Economist obits precisely because there is generally just one a week, a fact from which I can infer that it was carefully chosen? Perhaps. But the magazine-that-calls-itself-a-newspaper can step up on short notice, too.
There was a fair amount of emotion and insight from reporters who had interacted with Jobs, whether a little or a lot. The trick was to make a piece more about the decedent than the author, while asserting enough credibility to keep someone reading. David Carr of the NYT and Walt Mossberg of the WSJ were two examples:
Walt Mossberg: The Steve Jobs I Knew http://dthin.gs/rdgAlj #apple
YoungOwen
October 5, 2011
An Uber-Nerd Who Made Even Business, and the People Who Cover It, Seem Cool: http://nyti.ms/nsM8gY via @carr2n
YoungOwen
October 6, 2011

Roger Ebert’s tweet presaged a whole separate kind of outpouring, which we could call the “The way I conduct my life would have been different without the guy who thought different.” One good example was Andrew Rosenthal on the NYT editorial page, but Ebert managed to do it in 140 characters or less:

I’m reading about the loss of Steve Jobs on the 17th Macintosh I’ve owned.
ebertchicago
October 5, 2011
Owen with his Apple //e, 1983

Me and my Apple //e, 1983

Fact was, ever since Jobs stepped down as CEO in August and I scanned in a photo of me and my Apple //e in 1983 to post on Facebook, I had been intending to try to make some sort of list of Apple devices that I’ve owned and/or used in the intervening 28 years. I was never the earliest of adopters, actually: no Apple ][ or Apple ][ plus, no first-generation Macintosh, no first-generation iPod. And certainly not 17 Macs like Ebert. However, Bill Swislow, whose website was one of those I linked to when I launched my own home page in 1993, beat me to the punch in a way that struck a chord with my Facebook friends when I linked to it there on Thursday.

Bill Swislow of cars.com: My Life with Apple http://bit.ly/o7hH5M #stevejobs
YoungOwen
October 8, 2011
Which should have been a call to action, but I guess I was spending time with other tributes, branching out from old-media mainstream news to today’s mainstream news: Jon Stewart and Stephen Colbert.
Jon Stewart, Stephen Colbert Say Goodbye to Steve Jobs http://dthin.gs/qktt5S
pkafka
October 7, 2011

So by Friday, it was almost a relief to do something the same in a completely different way: completing the Friday NYT crossword in Times Reader on my Mac. Friday puzzles are usually hard. Not this one.

This is cool: New York Times Crossword Honors Steve Jobs With Puzzle Written By Quora Engineer http://dthin.gs/oxyEmD
lizgannes
October 6, 2011

It turns out it was a good week for my print subscription to the Financial Times to begin, given that (like the Economist) they do such a swell job of providing perspective. And so it was in today’s paper. But I think the capper was provided by Andy Crouch of Christianity Today. The deck in the print edition was an effective tease: “Steve Jobs turned Eve’s apple, the symbol of fallen humankind, into a religious icon for true believers in technology. But can salvation be downloaded?”

Jobs, the Secular Prophet http://on.wsj.com/n35ynX | Is technology’s promise enough to take us to the promised land? #stevejobs
YoungOwen
October 8, 2011

Neither a rant nor a knee-jerk deification or condemnation, Crouch’s piece turns out to be a reflection on hope, and the importance of hope to humankind. “Steve Jobs,” he wrote, “kept hope alive.” It’s worth the time it takes not just to read it, but also to reflect upon it…and to reflect upon not just how Steve Jobs changed our homes or our hardware, but how change itself factors into the lives we hope to lead.

It was 40 years ago today, redux

Front pages, Sept. 4 1971 and 2011

That was then, this is now: 9/4/71 and 9/4/11

A couple of years ago, I noted here the 40th anniversary of my start in journalism by scanning in my first check stub. Today I note the 40th anniversary of my first day of work at the Chicago Tribune by comparing the news of the world as encapsulated by a pair of front pages: the edition I read on the Saturday morning that I went to work, and the Sunday edition I read today after a communion service, a church picnic, and a worship service at Winchester House, Lake County’s long-term health care facility for the elderly in Libertyville. (Maybe some other time I’ll write about my first worship service at a county home: in Kingsville, Ohio, during what turned out later to be called Super Bowl I.)

There are both similarities and differences.

  • First, you may note that today’s paper has a more vertical profile. The 1971 Tribune was about 15 inches wide and 23 inches deep; today’s paper is more like 11 by 21.
  • Second, you may note that the 89-pica-wide photo of a McCormick Place crowd listening to President Nixon shows that big photos are not necessarily a latecomer to Chicago front pages, though of course big photos in color appear way more regularly today.
  • Third, you may note that “soft” news was appearing on Page One forty years ago (and that today’s front page is actually pretty hard). In the lower right-hand corner of this Saturday paper is “The Motley Crew,” a regularly appearing feature by Tribune rewriteman John R. Thomson whose overall purpose was to chronicle where he and his fellow staffers went to eat on their lunch breaks.It made Page One because of President Nixon, actually; the dinner he spoke at was advertised as the largest in history, with 25,000 being fed at McCormick Place and another 15,000 getting their meals at suburban hotels, all courtesy of the American Milk Producers Association. (What reporter can turn down a free meal, fully disclosed, in pursuit of a Page One byline?)
  • Of course, one difference is that the President’s speech was about “a new prosperity.” Current Presidential speeches seem to have a different economic tone.
  • You can’t miss the weather.
  • And there’s nothing like a “Cubs lose again” headline to make a Chicagoan remember that the world is still spinning on the same axis today as when Leo Durocher was the current and future manager, two years removed from the pennant that was not to be.
There are other obvious things to compare, like story count, color, and the different kinds of people favored with head shots. Or that the Saturday paper was then a dime, not a dollar (in 2011 terms, that would be about 55 cents).
But finally, do not fail to note that the 1971 masthead noted that for your dime, you got to read “The World’s Greatest Newspaper.” Inspiration enough, don’t you think, for a new copy boy to show up for the 3 to 11:30 p.m. shift. that day? And then to continue showing up, on a fairly regular basis, for the 37 years that followed.