The next miracle (v11.1): Owen Youngman

Knight Professor of Digital Media Strategy, Medill / Northwestern

Owen YoungmanOwen YoungmanOwen Youngman

Verbing a noun, in 19 easy lessons

Steven Levy discussing "In the Plex" at Medill, 3/13/2012

The winter quarter at Northwestern is wrapping up, and with it the first offering of my new Medill course for undergraduates from across the university. In response to a suggestion that I find a way to integrate the topics I have been covering for graduate students (economics, marketing, technology, innovation) into the undergraduate curriculum, I went looking for a unifying theme, and I found one in Mountain View, California. Big surprise, eh?

The objective of “The Misspelled Noun That Became a Verb: American Media through the Lens of Google” was to use scholarship, reporting, and reflection about Google to understand the media world around us. The students were to read, think about, react to, and write about excerpts from a handful of books published over the past few years, as well as to combine newspaper and magazine reportage, blog posts, and YouTube videos with observation of their own habits.

On the books front, the issue was identifying which ones might add up to the broadest view of the topic that might fit into 19 two-hour class sessions, which I devoted to Google’s intersection with individual topics such as research, advertising, news, video, mobile, privacy, and even democracy. Six titles made the cut:

  • The Search: How Google and Its Rivals Rewrote the Business and Transformed Our Culture, by John Battelle (Portfolio, 2005)
  • What Would Google Do?, by Jeff Jarvis (Collins Business, 2009)
  • Googled: The End of the World As We Know It, Ken Auletta (Penguin Press, 2009)
  • The Googlization of Everything (and Why We Should Worry), Siva Vaidhyanathan (University of California Press, 2011)
  • In the Plex: How Google Thinks, Works, and Shapes Our Lives, Steven Levy (Simon & Schuster, 2011)
  • The Filter Bubble: What the Internet Is Hiding from You, Eli Pariser (Penguin Press, 2011)
Jarvis and Vaidhyanathan were gracious enough to Skype in for class sessions during the quarter. William Poundstone, whose Are You Smart Enough to Work at Google? was published in early January, both visited the class and delivered a public lecture (which Vaidhyanathan would have done, too, save for a last-second family emergency). And Levy, as indicated by the photo above, came to campus this week for a conversation with me on stage in the McCormick Tribune Forum (which, if you have an hour and the right version of Microsoft Silverlight, you can watch here or by clicking on the image).

In addition, I was hoping we’d have some news during the quarter to keep things fresh. That part turned out pretty well:

  • On Jan. 12, we were scheduled to discuss the implications for users of personalized search. On Jan. 10, Google launched “Search Plus Your World,” perhaps making it all the more likely that no two people’s search results for the same topic would never be the same again.
  • On Jan. 26, the syllabus called for the first of two sessions on privacy. On Jan. 23, Google announced it was combining 60 of its privacy policies into one; helpfully, it went on to explain why by using some of the same cute stick figures it had been using to outline its extant practices in a print and online advertising campaign it called “Good to Know” (right).
  • On Feb. 2, the topic was video and YouTube. On Jan. 16, the New Yorker ran a fine piece of reportage by John Seabrook about YouTube’s “original channels” initiative. On Jan. 23,  Google launched a cute little Web site to trumpet the factoid that one hour of video is now uploaded to YouTube every second.
  • On Feb. 7, since it was a Tuesday, I had scheduled a focus on Google’s impact on democracy as seen through the presidential primaries and campaign. Here I had expected to use as the centerpiece the previous fall’s YouTube-sponsored Republican debate in Orlando, but on Jan. 31 President Obama cheerfully participated in a Google+ “hangout” that helped to round out our subsequent discussion.

I could keep going, but you get the idea. Did I mention that the Motorola Mobility acquisition passed antitrust muster on the morning of the mobile class?

Add in a visit from by my former Tribune colleague David Tan, now head of SEM agency development for Google, and a field trip to Google’s Chicago offices that Dave hosted near the end of quarter, and you wind up with a pretty interesting quarter, I think. Along the way, the students logged the Google text ads they encountered as they browsed the Web; visited the Northwestern University Library, some for the first time; and debated whether the widespread and automatic use of search engines to answer every question they encounter is making us smarter or dumber.

Tuesday’s public conversation with Steven Levy of Wired was essentially the climax to the quarter, as all the themes and ideas listed above, and many more, pulse through his book. For the purposes of my students (all of them, actually; my graduate students read In the Plex for their final on Monday), it was a chance to hear an expert talk not only about the past, but to publicly mull several possible futures. What might Google do with Lake County-based Motorola Mobility?, an audience member asked. Give away its phones for free to tether its users to Google products and services, he suggested.

What, then, did the students learn, you ask? I could speculate, but I’ll know better in a couple of days, when they turn in their final papers . . . where they have to tell me whether the pronouncements and warnings in the titles and subtitles of our six main books ring true after a quarter of moving the “Googlization of everything” from the background to the foreground of their consciousness.

Throw out this lifeline

Throw out the lifeline with hand quick and strong:
Why do you tarry, why linger so long?
See! he is sinking; oh, hasten today
And out with the lifeboat! away, then away!

(Refrain:)

Throw out the lifeline! Throw out the lifeline!
Someone is drifting away;
Throw out the lifeline! Throw out the lifeline!
Someone is sinking today.

– From the hymn by Edwin S. Ufford, 1888.

Today I was one of six lecturers at the annual kickoff symposium for “Know Your Chicago,” a 61-year-old fall tour series run out of the University of Chicago’s Graham School of General Studies. What quickly became clear as I delivered my talk, “When Worlds Collide: The Journalist, Technology, and the Audience,” was that this particular audience … several hundred folks who were mostly my age and older, mostly women … was deeply invested in being reassured about their morning newspapers.

In fact, I was only interrupted by applause twice, and then only in the Q&A:  once when I said I was one of those folks who valued having a printed paper in the morning, and once when I opined that some newspapers would certainly be around as long as I am (or words to that effect).  This after I had pointed out that Col. McCormick’s classic definition of a newspaper —

“The newspaper is an institution developed by modern civilization to present the news of the day, to foster commerce and industry, to inform and lead public opinion, and to furnish that check upon government which no constitution has ever been able to provide.”

— really didn’t require that the newspaper actually exist in newsprint form. What folks cherish is the idea of a newspaper, whether the Colonel’s or someone else’s.

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Mene, Mene, Tekel, and Parsin

This way to the egress (NYT)   

This way to the egress (NYT)

(or do you say “Upharsin”?)

Only 7:45 a.m. and it’s taking all my available processing resources to synthesize this morning’s NYT business section, which includes:

  • A feature on how Boston is taking to the idea of having the New York Times Company shutter the Boston Globe;
  • Yet another piece on hyperlocal web sites featuring Adrian Holovaty and evaluating the world of “news without newspapers”;
  • David Carr musing on last week’s “saber rattling” by the Associated Press, on behalf of its members, in pursuit of revenue others generate from newspaper content; 
  • A disquisition on the truth about magazine subscription prices (in many cases, nearly zero) and the chances of successfully raising them (The Economist and People seem to be succeeding); and
  • Various dispatches of varying lengths from the front lines of regime change.

There is little hint of après nous in this dystopian account of le déluge. I’m thinking there would have been enough gallows humor on the copy desk yesterday in NYC to create an entire stand-up routine.

If anyone, after being weighed in the balance of the marketplace, is found not wanting.

The magazine story is the most cheerful of those above, if only because it contains quotes from executives who not only believe in the value of their journalists’ content and filtering, but are willing to test their beliefs in the marketplace rather than sit by and see their kingdoms divided.

David Carr concludes, in what I can easily turn into another unintentional reference to the aftermath of Belshazzar’s feast,

“… newspapers have walked back the cat on the cost side as far as they can.  Their gaze will inevitably turn toward consumers and the portals that serve them. The reckoning is at hand.”

As long as, while their gaze shifts, they think about what will bring pleasure and value to those consumers, creating a habit-based business as successful as those whose models are eroding by the minute, or by the inch.  Otherwise, the Medes of Sunnyvale and Persians of Mountain View will indeed divide the spoils.