Archive for the ‘Business of media’ Category

Looking for business models? Mind the gaps

Friday, October 30th, 2009

I suppose that every day is a good day to talk about how and whether the journalistic enterprise will remain commercially viable as the world turns in these days of our lives, or indeed whether all my children can recover from their financial ailments, be released from the General Hospital, and find a guiding light to lead them to the promised land of free cash flow. Progress on “new business models,” however, seems to move along at about the same pace as a soap opera plot – even though hardly a day passes without an announcement that someone is going to try something new, or someone else is going to essay something old in a new way.

Indeed it was thus on Thursday, a day when I opened the New York Times to read about the plans by the folks behind Politico to compete online with the Washington Post on local news. And I was actually in a good spot to keep thinking about their admission that they didn’t know how the Web economics might work; since the dean of Medill, John Lavine, had another commitment, I was at Harvard, sitting in at an “executive session” on, ahem, news business models.

Entitled “How to Make Money in News: New Business Models for the 21st Century,” the event gathered an intentionally small group at the Charles Hotel in Cambridge: about 20 panelists for the day’s three discussions, and about 30 additional participants on hand both to listen and to take part. Alex Jones, director of the Joan Shorenstein Center on the Press, Politics, and Public Policy, and author most recently of Losing the News: The Future of the News that Feeds Democracy, was the convener.

As it turned out, the three panels were so packed with speakers with something to say  that many of us other participants – who sat in chairs ringing a central square of tables where the panelists faced one other – got in our licks à la mode du 21ème siècle: 140 characters at a time.

Now, granted, this may not have been optimal.  In her prepared remarks, MIT’s legendary Sherry Turkle – generously not calling attention to anyone seated behind her or on the flanks – pointed to the substantial body of research that shows “your ability for any single task goes down when you multitask. No matter how much we want to jump on the bandwagon, multitasking degrades performance.”

I therefore must cop to the fact that none of my listening, note-taking, or tweeting were as good as they might have been. On the other hand, I must also say that those of us who were intermittently posting and reading got a window in what an additional 10 people were thinking, were piecing together, or were valuing as interesting (or, in some cases, not thinking, not piecing, not valuing). If you’re interested, you can recreate the moment by searching Twitter for the hashtags #Shorenstein and #newsmoney, with far more at the former; I certainly won’t get to all the sound bites here. My own tweetstream is at twitter.com/YoungOwen.

Multitasking, Harvard Square style: in-mirror televison

Multitasking, Harvard Square style: in-mirror televison

(Oh, while we’re on the subject of multitasking, staying at the Charles Hotel provided me with a new model.  I guess they’ve been around since 2006 or so, but the Charles’ bathrooms feature “in-mirror TV’s” from a company called Séura, whose web site explains, “Enhanced color correcting technology allows the LCD picture to appear when on, while flawlessly concealing the screen behind a bright reflection when off.” Turkle, I am sure, would rightly caution us that there is a risk of degrading the quality of one’s ablutions in the process.)

Turkle’s actual multitasking point, by the way, was centered on how journalists should choose their methods and channels of communicating. “Newspaper reading creates a ‘reading space’ that journalism occupies,” she said. “The teenagers I study leave us with a profound question: Will we be able to have journalism when we don’t have newspapers to appear in? Reading on the Web, if it is all you do, does not favor complex lines of thought. So the implication for news is to stay with narratives that need to be read with all one’s attention.”

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Dead trees and dying cities

Thursday, October 22nd, 2009

The New York Times’ decision to add pages of metropolitan-area news to copies of the papers circulated in San Francisco (last week) and Chicago (Nov. 20) is, if nothing else, an interesting juxtaposition with its nearly contemporaneous announcement of 100 layoffs in the newsroom. By contracting with newly formed local news entities, it doubtless will acquire high-quality content at less cost, and with less long-term liability, than had it staffed up to do the same thing (or had transferred folks to the hinterlands).

Official word came today that in Chicago, several of my former Tribune colleagues are launching the Chicago News Cooperative – not only to supply stories to the Times, but also to repopulate some of the beats and coverage areas that have been affected as the Chicago papers have laid off staffers, reduced newshole, and changed their focus and approach. (When current Tribune editor Gerry Kern delivered the Crain Lecture here at Medill recently, the editorial changes at the Tower were among the topics he addressed; the text of the lecture is here, and here is an interactive video that includes both his remarks and the slides he used to illustrate them. The video requires Microsoft Silverlight. The fact that I delivered the introduction to the lecture may be reason enough not to download Silverlight and view it.)

Of course, the number of Starbucks available to sell the Friday and Sunday NYT in Baghdad-by-the-Bay and Beirut-on-the-Lake might also be a reason for the Times to start its metro news initiative in those two cities.  But I think an answer even deeper than journalistic idealism or straight competitive instincts is lurking in the cover story of the November issue of Harper’s, by Richard Rodriguez: “Final Edition: Twilight of the American Newspaper.” (It’s not available online except to subscribers.)

Wrinkle in Time (detail), by Steve Mills: Cover art from the November issue of Harper's.

Wrinkle in Time (detail), by Steve Mills: Cover art from the November issue of Harper's.

Rodriguez got my attention back in June when he gave an interview to New American Media on “The Death of the SF Chronicle” that included the following: “I don’t think the Chronicle is dying so much as I think that San Francisco is dying. When a metropolitan newspaper of that magnitude  stops publication it indicates that there has been a death of the metropolitan ideal.”

This piece in Harper’s expands on his theme of “the death of place,” but also is far more expansive on the Chronicle in particular, newspapers in general, and most especially of San Francisco.

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How America was 2-1-3′d

Tuesday, October 6th, 2009

Brett Favre or no, instead of ignoring Monday Night Football by reading or writing last night, I ignored it by watching a two-hour documentary on PBS.

temp_homepage_slideshow“Inventing LA: The Chandlers and Their Times” (PBS companion site) (NYT review), a film by Medill alumnus Peter Jones, treads some of the same ground traveled by David Halberstam 30 years ago in The Powers That Be.  In fact, it leads off with a Halberstam quote: “No single family has dominated any major region of the country as the Chandlers have dominated Southern California. They did not so much foster the growth of Los Angeles as invent it.”

With 25 fresh interviews; access to a multitude of Chandler home movies and the L.A. Times archives; and an interesting diorama-like visual effect that imparted depth to collages of archival still photos, Jones and his team breathed even more life into an already larger-than-life tale of power brokering, Chandler self-interest, civic vision, and Times self-interest.  The PBS site calls it a “character-driven tale”; indeed, Jones is quoted as saying, “Revelation of character must anchor a film’s narrative trajectory. Character is best revealed one detail and one story at a time. We rely on evidence more than exposition.”

There are characters, all right, more of them wearing black hats than white. Truth be told, some of them are actually character-shaped holes in the narrative; while the film elicits wonderful sound bites from a few contemporary Chandlers in the non-Norman-and-Otis branch, they are mostly absent except when uncharitably referred to.

Harry B. Chandler

Harry B. Chandler

Which is not necessarily a problem. My early Internet colleague Harry B. Chandler, Otis’s son, was on camera extensively. He remains passionate about the role of newspapers and the importance of the Times (as evidenced in this November, 2006, piece written after the firing of Dean Baquet), and he lent a very human touch to a story so big that it broke the town called “this town” wide open.

Watching it reminded me again why relationships between the newspaper staffs in Chicago and Los Angeles were so fractious after Tribune took over Times Mirror in 2000.  (There was the time, for instance, when the editor of the Times told the editor of the Tribune that they couldn’t possibly run any stories by Tribune writers because “we’d have to label them as advertorial.”)  The Times both had built Los Angeles and had constructed a pervasive sense of itself as Maximum Leader, large and in charge, as the saying goes.

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Lady Chatterley’s Twitter

Tuesday, September 29th, 2009

Who ever thought a single newspaper would again be at the forefront of relevancy?  Goodness gracious, the Washington Post’s new social media guidelines have yet to be read by as many as 6 online pundits, and the world is rushing to catch up…

Bitter Tweet (chicagotribune.com via wires): Texas Tech bans tweeting after coach is dissed for being late to a meeting; Jets coach Mike Ryan benches David Clowney after coach is dissed for cutting his playint time on Sunday.

Bucks ban Twitter on team time (USA Today via wires): Ah, for the free-wheeling days when the decidedly ex-Buck Charlie Villanueva tweeted from the bench.

No-Tweet Heat (sun-sentinel.com): Like they said, Michael Beasley version.

NBA to unveil social media policy (ESPN.com): Enough of this freelancing already.  After all, it works for ESPN.

Oh, and while we are talking about military organizations:

Defense Department to Announce Social Media Policy” (emilitary.org, via NPR): “The problem now with social networking is that when you Twitter that information that might be sensitive … or put it on your Facebook page, thousands of people see it immediately, and then thousands more could see it as it’s forwarded on to others,” said the DoD’s “social network guy.”

Hmmm.  Wait a minute. Come to think of it, in the culture study conducted by the Readership Institute back in 2000, there were two industries that had cultures very similar to those of newspaper companies…..

Hospitals.  And the military.

Helps to explain things back at the WaPo, doesn’t it?

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A festival of Twitter

Monday, September 28th, 2009
TrendsMap: "Real-Time Local Twitter Trends"

TrendsMap: "Real-Time Local Twitter Trends"

A couple of weeks ago, on the NYT op-ed page, former ad executive James P. Othmer had some advice for President Obama: “Don’t Tweet About Health Care.” Well, that was the headline, anyway. The kicker was the slightly more nuanced “Here’s hoping that the next time Mr. Obama needs to deliver a complex idea, he’ll once again use more than 140 characters at a time.”

No way to tell if the president’s Twitter team was paying attention; there have been a few new healthcare tweets from @whitehouse to its 1.2 million followers since then, though most seem to be of the descriptive, not prescriptive variety.  But as most of the Twittersphere knows by now, apparently someone else who could have paid attention and didn’t was Washington Post managing editor Raju Narisetti, whose “personal” tweets about this and other topics were the proximate cause of a new WaPo policy severely limiting how its journalists deploy those limited-length thoughtlets. Not to mention whom they friend or discuss online. (Props to Staci D. Kramer (@sdkstl) – one of my favorite freelancers when I was the Tribune’s AME for business – for obtaining and publishing the guidelines on PaidContent.org.)

In his blog, “Pursuing the Complete Community Connection,” Steve Buttry of the Cedar Rapids Gazette (with whom I worked on the American Press Institute’s Newspaper Next project a few years ago) has a good summary of the fooferaw, some balanced reflections on the idea behind them, and some strong opinions on what appears to be wrong with them.  Fairly worthwhile way to start the morning if you were able to take the weekend off from reading and tweeting and blogging and such.

And the fact of the matter is, it probably would have been a good idea if you did.  Twitter exhaustion has not yet set in the investment community, given the company’s apparent $1 billion valuation last week. But as useful a tool as it appears to be, I am wondering if it’s really worthwhile to make sure I haven’t missed any of the 102 articles mentioning Twitter in the NYT this month.

‘Tis a far, far better thing we do, perhaps, when we start exploring some of the remarkable things that programmers are doing with the Twitter API and a few other miracles.  That leads us to the map at the top of this post.  My old Tribune Interactive pal Carlos Barrionuevo pinged me on Facebook the other day to tell me about trendsmap.com by Stateless Systems. “Trendsmap.com is a real-time mapping of Twitter trends across the world. See what the global, collective mass of humanity are discussing right now,” says the Web site. Actually, you don’t have to be content just to see what topics are trending; you can drill down on any box and see the tweets flash by.

Chicago-area Trendsmap from Sunday night
Chicago-area Trendsmap from Sunday night

Today being Sunday (well, it was Sunday when I started writing), there were a heck of a lot of NFL team nicknames in large, easy-to-read type.  Zooming in on the Chicago area (click on image at right to enlarge) brought additional granularity: hester, cutler, jaycutler6, touchdown. When I played with this on Friday morning, there were big stacks o’ tweets about “Paranormal” in all the cities where it had been screened the night before.

“In the last two days I have found real time info on two events before the local/national media reported it,” Carlos told me. “Really scary what true crowdsourcing can produce.”

Scary or no, it’s these apps that probably give Twitter much of its potential for staying power, even as the nattering about its lack of a revenue model percolates away.  Later Friday Mashable ran another one of those Hitwise charts indicating that traffic to Twitter.com may be plateauing, after a year in which its growth ranged between, oh, 422% and 1382%.

But, once again, wait a minute.  People build enough of these interesting sites that tell you something about the world, as opposed to just showing you the tweets, and you know what?  You might be nuts to go back to Twitter.com except to change your background image.

Or to learn about health care, half a thought at a time.

ADD END: What, you don’t think this is such a festival?  Here, let’s allow Mashable to help.  Posted this morning: 10 Hilarious Twitter Parody Videos, including a “tutorial” from the Onion on stalking your kids via Facebook and Twitter.

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