The next miracle (v11.1): Owen Youngman

Knight Professor of Digital Media Strategy, Medill / Northwestern

Owen YoungmanOwen YoungmanOwen Youngman

Maybe, just maybe, you should merge with me. (Not.)

Well a crazy woman and a neurotic man
Should never, ever, ever make a wedding plan…

– “Maybe Just Maybe,” Bruce Roper

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The Saturday after the AOL-Time Warner merger was announced in January, 2000, I appeared at an Internet conference at the Kellogg Graduate School of Management.  I got a really swell gym bag out of the deal, but first an audience member asked what I thought of the deal, as part of a Q-and-A.  

I frankly don’t remember what the panel was about, but I do remember my answer to the question: I quoted the first two lines from the Sons of the Never Wrong’s “Maybe Just Maybe,” reproduced above.

After the tittering subsided, I said that, after nearly a decade of working with AOL at the Tribune and half a decade of running the Chicago Tribune’s web sites, I didn’t see a business model that made the price remotely make sense.  I was back on the “print side” just then, having emerged alive but 50 pounds heavier after 4 years as Chicago Tribune director of interactive media, but it wasn’t where I was sitting that made me say that.  It was the uncertainty that hung over every minute – and every decision, whether minute or not – related to the Internet those days.

“Because the deal does not carry a set price for Time Warner shares, investors who choose to hold the stock for the long haul must not only believe in the Internet as a place to shop and gather information, but also as a profitable business,” the New York Times wrote on the morning after the deal was announced.  

The math said that the merged company would have a capitalization of $350 billion. Today, TWX closed at $21.83, which works out to $26 billion.  And today I am thinking about this because of another Times piece, Time Warner Expects to Spin Off AOL:  ”Time Warner is inching closer to an untangling of what many consider one of the worst mergers in American corporate history by shedding America Online,” it begins.

N0w, I’m no genius. I didn’t make any money on the Internet bust, though I kind of expected there would be one.  I was hoping that media companies would leverage their transitory moment of strength while the Web world regrouped.  I was thinking that Time Warner was putting itself in position not to participate in this incipient Indian summer, and I was OK with that.  And I was remembering some of the AOL people with whom I had, shall we say, philosophical disagreements.

The substance of those disagreements?  They tended to talk about deals, stock prices, liquidity events, and leverage.  I tended to talk about users, journalism, community service, and utility.  ”You know the trouble with you newspaper guys?”  one of them snarled at a few of us in a meeting one day.  ”The way you think, you’ll never be millionaires.”

Fast forward to today, and  the last quote in today’s Times, from Time Warner CEO Jeff Bewkes: ”We know that most M&A in the media sectory has not created value.”

Indeed.  We are too soon old and too late smart.  Can we get back to talking about the audience now?  It won’t get us out of the current bust overnight, but it ought to create a sustainable future.

O tempora o mores!

This from Scott Anderson in my inbox this morning:

Tribune Alumni Network on LinkedIn hit a milestone this morning, adding its 1,000th member. We were barely over 300 when I started as co-administrator mid-year last year. Our 1,000th? Longtime Tribune Interactive and Sun-Sentinel colleague Tom Davidson.

Getting a note from Tom yesterday was one thing.  Getting this one from Scott was quite another.  I mean, we can all do the math, but occasionally there is a stark reminder of the perilous, parlous predicament in which we media people find ourselves.  No prescriptions or platitudes from here today, just a couple more time-honored phrases that pop immediately to mind.

From Cicero to Tennyson, then:  Our strength is as the strength of ten, because our hearts are pure.

And then to Dickens, from Sir Galahad to Tiny Tim:  God bless us, every one.

LinkedIn: Discussion: Tribune Alumni Network (TAN).

UPDATE:  Scott Anderson has now launched a Tribune Alumni site that links to the Web sites of ex-TRB employees:  TribuneAlumni.com.  If you have a blog and want to be linked to, there is a form on the site.

Same song, second verse: What cost idealism?

This morning’s NYT features a dissection of what Brad Stone and Miguel Helft label “the International Paradox”: Social networking and user-generated content sites are finding that huge swaths of their users and traffic are in the developing world – in countries that their current advertisers aren’t all that interested in, and in which they currently aren’t selling much new advertising either”:

Visitors ≠ Revenue.  Hmmm.

Visitors ≠ Revenue. Hmmm.

 

This intractable contradiction has become a serious drag on the bottom lines of photo-sharing sites, social networks and video distributors like YouTube. It is also threatening the fervent idealism of Internet entrepreneurs, who hoped to unite the world in a single online village but are increasingly finding that the economics of that vision just do not work.

I’m not so sure that either “international” or “paradox” is the right way to define this particular state of affairs.  In fact, I can think of “fervent idealists” in any number of media spaces who have been running up against this problem for decades, with highly unsatisfying results. 

Let’s root around in Wikipedia for a minute:

  • Look magazine’s issue of October 19, 1971, had a circulation of 6.5 million.  Oh, yes, that was the last issue.  Shrinking ad revenue as national dollars shifted to TV, combined with a mail-centric distribution model focused on low-cost subscriptions, got a lot of the blame.
  • Life magazine’s issue of Dec. 8, 1972, had a circulation guarantee of 5.5 million (reduced earlier in the year from 7 million to reduce costs).  Yup, the last weekly issue.  Going monthly was supposed to overcome the problems that had killed Look a year earlier, but not for the long term.
  • In 1990, beginning a trend that would sweep America over the next two decades, the Des Moines Register substantially trimmed statewide distribution of its main edition to reduce costs.  With the revenue model for most American newspapers dependent upon retail and classified advertising dollars, circulating almost any major metro paper to readers too far away to shop locally was just a losing proposition.

In the 1970′s and 1980′s, the early mornings of my own driving vacations around the Midwest often revolved around figuring out where I could go to buy a Tribune; when I was in Hilmar, California, I could drive to the local market and find the San Francisco and San Jose papers in an honor box.  I’m still interested today when I am out of town, but the publishers aren’t interested in moving their dead trees quite that far.  We’ve compromised; I bought a Kindle, way better for my purposes than browsing through nearly anybody’s Web site.

None of this rear-view-mirror stuff is meant to be whining, by the way.  My point is more that, for a long time, media companies have proven that they can assemble large and/or far-flung audiences for their brands of news, entertainment, advertising, and other information.  But, for nearly as long, they have needed (or chosen) to subsidize their assembly of audience by selling them to end users below cost, relying on the advertising revenue stream to cure all ills.

Now, of course, thanks to its circulation pricing model and marketing partnership, I can get a New York Times almost anywhere there is a Starbucks (although that seems to be changing a little, too.  I’ve begun to find out-of-the-way hamlets where the local Starbucks carries only the Sunday paper. Sound familiar?).  The point being that sooner or later, fervent idealism begins to sputter in the face of supply, demand, cost, value, and a laundry list of other market forces.  Back to today’s piece:

There may be 1.6 billion people in the world with Internet access, but fewer than half of them have incomes high enough to interest major advertisers…

Facebook is in a particularly difficult predicament. Seventy percent of its 200 million members live outside the United States…the company faces the expensive prospect of storing 850 million photos and eight million videos uploaded to the site each month.

So how do idealistic entrepreneurs, idealistic journalists, idealistic purveyors of ideas get to serve and perpetuate their ideals?  Can they collaborate with idealistic technologists to create less expensive ways of serving these widely dispersed audiences, or package them in ways that do interest advertisers?  Or can they create models in which the value their users/readers attach to their content actually start to meet the cost of having it provided?

It’s clearly dicey to solve equations that contain more than one unknown.  There are at least five variables in this particular one:  cost, brand, value, convenience, and importance (I put relevance into that last bucket, as well as timeliness and personalization; probably there needs to be an equation just for that).  Getting all five on the left half of the equation so that, to the right of the equals sign, there is a positive number of dollars is not the challenge of the age.  It’s the challenge, period…whether your audience is growing or shrinking, whether your ambitions are grandiose or just grand. It would do society some good to solve this for everyone.  

Volunteers?